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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
All orders are dispatched Monday to Friday on a "next day" service (providing the goods are in stock) and all our deliveries are made Monday to Friday 8:00am to 5:30pm. You should allow 48 hours to receive your order, e.g if your order is placed on a Monday it will go out on Tuesday for delivery Wednesday. If you happen to be out at the time of the delivery a card will be left.Please note that we are in the hands of the courier when delivering your goods and can not be responsible for any un‐avoidable delays in shipping times. All goods (sales or service) must be paid for (ideally by credit/charge card) before goods are dispatched.If you're ordering from outside the UK/not UK mainland please email us with your full address so we can give you a correct postage charge.Under the Consumer Rights Act you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund.But this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later).After the initial 30 days, you can't demand a full refund in the first instance, but you still have the right to a repair or replacement.In addition to our Returns Policy, under the Consumer Contracts Regulations, you have the right to cancel your order up to 14 days from the day you receive your goods if you are an online, mail or telephone order customer. You then have a further 14 days from the date you notify the retailer of your cancellation to return the goods.Warranty lengths for Caygill frames are material specific: Steel 5 years, Alloy 2 years, and Carbon 2 years. Faulty items will be accepted and processed according the Manufacturer's terms and conditions. Some items do have to be sent back to the manufacturer first before we can agree on any replacement/refund. This does not affect your statutory rights.Please allow 2-3 working days for us to process your return to us.Deposits for items requested to be stored in house for any period of time are non refundable. This includes bikes stored for future collections and items specifically ordered in for customers which we would not normally carry in stock.All bikes purchased from us via our website that we are shipping out will need some assembly as we can only send bikes out in their original boxes with our Courier. The element of building varies from each brand of bike purchased. Bikes purchased in Store will be fully built ready for you to ride away and with a Free Service taken within 2 months of purchase date.
Season:2026
Brand:Fenwick's
Code:FEVPCOM
The complete range of fenwick’s cleaning, degreasing and lubrication products for quick, efficient and mess-free bike care throughout the year. Save 20% on buying the same products separately!
Kit contents:
fenwick’sbike cleaner with trigger spray 1 litre, concentrated bike cleaner 95ml, foaming chain cleaner 200ml, chain cleaning sponge, gear cleaning brush and chain lube 100ml
Fenwick’s concentrated bike cleaner ( 95ml ) can be diluted to make another 1 litre of bike cleaner when you’ve run out, or can be used neat in chain baths for efficient, safe degreasing.
Fenwick’s biodegradable foaming chain cleaner is a real innovation in bike maintenance. Utilising fenwick’s cleaning superiority, chain cleaning has never been so easy. With its simple mess-free application, foaming chain cleaner clings to components, with very little waste as only 5-10ml of product is needed per clean. Foaming chain cleaner does not use solvents or acids (citrus) to be effective, resulting in a safe product to use.
The bestselling fenwick’s chain cleaning sponge scrubs all 4 sides of the chain simultaneously and very thoroughly, without harming the chain in any way, and can be cleaned out with foaming chain cleaner or concentrated bike cleaner after use.
The long handled fenwick’s gear cleaning brush permits easy, safe access to all sizes of cassette, derailleurs and chainsets, utilising dual stiffness bristles to improve penetration for quicker cleaning.
Best applied to a chain that has been degreased with fenwick’s products, the environmentally friendly fenwick’s chain lube will give great performance no matter what the weather. It’s designed not to pick up dust in dry conditions nor dirt in wet conditions, making it a great chain lube for everyday use.