• Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles
  • Arthur Caygill Cycles shop image
    Welcome to Arthur Caygill Cycles

Contact us

Please use the form below to send us an email. All details entered here will be stored securely, and will not be passed on to third parties, or used for marketing purposes.

Where to find us

Arthur Caygill Cycles

Unit 2-3 Borough Court
Gallowfields Trading Estate
Richmond
North Yorkshire
DL10 4SQ

Please use the contact form or email Scott Caygill at scott.caygill@hotmail.co.uk, with all your questions and queries. Most queries are normally answered within a few minutes to a few hours depending on our work load.

Orders/deliveries

All orders are dispatched Monday to Friday on a "next day" service (providing the goods are in stock) and all our deliveries are made Monday to Friday 8:00am to 5:30pm. You should allow 48 hours to receive your order, e.g if your order is placed on a Monday it will go out on Tuesday for delivery Wednesday. If you happen to be out at the time of the delivery a card will be left.

Please note that we are in the hands of the courier when delivering your goods and can not be responsible for any un‐avoidable delays in shipping times. All goods (sales or service) must be paid for (ideally by credit/charge card) before goods are dispatched.

If you're ordering from outside the UK/not UK mainland please email us with your full address so we can give you a correct postage charge.

Under the Consumer Rights Act you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund.

But this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later).

After the initial 30 days, you can't demand a full refund in the first instance, but you still have the right to a repair or replacement

Warranty lengths for Caygill frames are material specific: Steel 5 years, Alloy 2 years, and Carbon 2 years. Faulty items will be accepted and processed according the Manufacturer's terms and conditions. Some items do have to be sent back to the manufacturer first before we can agree on any replacement/refund. This does not affect your statutory rights.

Please allow 2-3 working days for us to process your return to us.